Koo Koo
Had a water issue and needed mitigation done quickly. Showed up when they said they would, explained what they were doing without upselling, and got to work.
Restoration Army
Mold Remediation Contractor · Orlando, FL
At a Glance
Restoration Army is listed as a Mold Remediation Contractor in Orlando, FL. Confirm the exact service scope directly with the company.
- Type
- Mold Remediation Contractor
- Address
- 6923 Narcoossee Rd Suite 626, Orlando, FL 32822
- Hours
- Mon–Sun: open 24 hours
- Main services
- Mold remediation
- Google rating
- 4.8 from 89 reviews
Published hours do not confirm emergency response. Call to confirm availability.
About Restoration Army
Restoration Army is listed as a water damage restoration service in Orlando, FL. The core services provided are related to water damage restoration, as indicated by the listing type and category.
The business holds a Google rating of 4.8 based on 89 reviews.
Koo Koo reported having a water issue that required mitigation. According to Koo Koo, Restoration Army arrived at the scheduled time, provided clear explanations of the process without trying to upsell services, and began work as agreed.
Stefanie commented that the team at Restoration Army removed the water, dried the affected areas, and cleaned up after completing the job. Stefanie noted that the property did not resemble a construction site when the work was finished.
Beth Foley expressed dissatisfaction, stating that the roof tarping performed by Restoration Army led to additional damage. Beth described the customer service experience as "absolutely horrific" and advised others not to use the company. In a follow-up note, Beth mentioned that the owner reached out after the review to address the problem.
Google lists its hours as Mon–Sun: open 24 hours.
Certain details about Restoration Army are not published, including whether they serve residential or commercial properties, information about specialized equipment, any industry certifications, assistance with insurance claims, and the number of years the business has been operating.
Questions to ask before hiring may include: Is the company licensed for water damage restoration work? Can they provide a detailed written scope of the job? What are the pricing methods and estimates? Will insurance paperwork be handled by the company? What is the expected project timeline?
Features
Emergency service: Not listed
Free inspection: Not listed
Insurance help: Not listed
Quick Facts
Best for
Comparing mold remediation contractor directory profiles in Orlando, FL.
Primary services
Mold remediation
Fees
Pricing and fees are not confirmed in the current source data.
Access
Accessibility details are not confirmed in the current source data.
Services
Mold remediation
Company Details
- Company type
- Mold Remediation Contractor
- Property types
- Not listed
- Equipment
- Not listed
- Certifications
- Not listed
- Years in business
- Not listed
- State license
- Not listed
Questions & Answers
What are the hours of operation?
Published business hours are: Mon–Sun: open 24 hours. These hours do not independently confirm emergency response, on-site staffing, or immediate service availability.
Is there a fee to use this?
Pricing and fee information is not published in the current source data. Contact Restoration Army directly for a written estimate and confirmation of any inspection or service charges.
What is this place and what can I find here?
Restoration Army is listed as a Mold Remediation Contractor in Orlando, FL. This directory entry summarizes published contact details and business information; confirm the exact service scope directly with the company.
Do I need an appointment or can I walk in?
The current source data does not confirm whether appointments are required or walk-ins are accepted. Contact Restoration Army directly before visiting or arranging an inspection.
Will you work directly with my homeowners insurance company?
Homeowners insurance assistance is not confirmed in the current source data. Contact Restoration Army directly to ask whether it communicates with insurers or supplies claim documentation.
Do you offer 24/7 emergency water damage response?
Around-the-clock emergency water-damage response is not confirmed in the current source data. Published business hours alone do not establish this service, so contact Restoration Army directly.
Do you provide free visual estimates before beginning remediation work?
A free visual inspection or estimate is not confirmed in the current source data. Contact Restoration Army directly to ask about inspection fees and estimate policies.
What services does this company offer?
Restoration Army offers core services related to mold remediation. Their focus is on water damage restoration, as indicated by their listing type and category.
What are the company’s published business hours?
Published hours are Monday through Sunday, with operations open 24 hours each day. However, these hours do not confirm emergency response or response times.
Does the company serve residential, commercial, or both property types?
The information regarding whether Restoration Army serves residential, commercial, or both property types is not published. It is advisable to contact the company directly for clarification on their service areas.
Does the company publish emergency service availability?
Details about the availability of emergency services offered by Restoration Army are not published. For information on emergency services, please contact the company directly.
What specialized equipment does the company publish?
Information regarding the specialized equipment used by Restoration Army is not published. It would be best to reach out to the company for specific details about their equipment.
Does the company publish certifications or licensing information?
The company does not publish information regarding their certifications or licensing. For this information, please get in touch with Restoration Army directly.
How many years has the company been in business?
The number of years Restoration Army has been in business is not published. For this inquiry, contacting the company directly is recommended.
Does the company publish insurance claims assistance?
Restoration Army does not publish information regarding insurance claims assistance. It is advisable to contact the company for details about their policy on insurance claims.
Does the company publish a free inspection or estimate policy?
Information about whether Restoration Army offers a free inspection or estimate is not published. For clarification regarding their inspection or estimate policy, please reach out to the company directly.
Does the company publish pricing information?
Pricing information for Restoration Army is not published online. For specific details about their pricing, contacting the company directly is recommended.
What service areas does the company publish?
The service areas for Restoration Army are not published. To find out more about the specific areas they serve, it is best to contact the company directly.
What observations are reported in attributed customer reviews?
Customer reviews indicate mixed experiences with Restoration Army. Koo Koo praised their promptness and clear communication, while Stefanie appreciated the thorough cleanup after water removal. However, Beth Foley warned about significant damage due to poor service and advised potential customers to reconsider using the company.
Where can customers find the company website or contact information?
Customers can find Restoration Army's website at http://therestorationarmy.com/. For additional contact information, it is advisable to visit their website directly.
Google Reviews
4.8
Based on 89 reviews on Google
Stefanie
They pulled the water, dried everything out, and actually cleaned up when they were done. Place didn’t look like a construction site afterward.
Beth Foley
If I could give negative stars I would. My home has incurred worse damage due to their incompetent roof tarping. Customer service is absolutely horrific. DO NOT USE THEM. **edited 9/2/2025 After my review, the owner reached out to rectify the problem....
Reviews are excerpts from Google Maps. Read all reviews on Google Maps.
Information comes from public sources, including Google Business Profile data, last checked 2026-10-05. MoldRemediationFinder is an independent directory and is not affiliated with this business. Always confirm licensing and pricing directly with the company.